Help & Support
Write to us
Questions, problems, ideas, privacy requests — it all reaches a person. Tell us your phone model and the app version (Settings → About) if something is broken.
support@collectver.se
Common questions
Do I need an account?
No. Tap Explore as Guest on the first screen and everything works. A guest account can only be opened from the phone that created it, though: to keep your collections if you change or lose it, link an email, Apple or Google in Settings → Account.
Does it work without internet?
Yes. Everything you add or change is saved on your phone immediately and uploads itself when you’re back online. The app shows what has synced and what is still waiting.
How do I move to a new phone?
Sign in on the new phone with the same email, Apple or Google account. Guests need to link an account on the old phone first.
I forgot my password.
On the sign-in screen, tap Forgot password? and we’ll email you a code to set a new one.
Can other people see my collections?
No. Everything you create is private to your account. Nothing is public and nothing is shared.
Is it free?
Yes — with no limit on collections or items, no subscription and no ads.
Which languages does it speak?
English and Portuguese (Brazil). Change it, and the light or dark theme, in Settings → Appearance.
How do I delete my account?
In Settings → Account → Delete account. All the options, and what is removed, are on the account deletion page.